As a Sentry Plan member, you are our top priority. While other companies charge a premium "Emergency Dispatch Fee" (often upwards of $200+) just to show up, our members pay $0 in dispatch fees, 24/7/365. You will receive our guaranteed response time (Same-Day or 4-Hour, depending on your tier), and all labor performed will still receive your standing 10–20% member discount. We don't believe in penalizing you for a pipe bursting at 2:00 AM.

General maintenance staff are great for clogs and faucets, but they often lack the high-end diagnostic tools like HD Sewer Cameras and the specialized equipment needed for Commercial Water Heater Descaling. The Sentry Plan provides you with professional-grade "Asset Intelligence." We provide you with the video footage and condition reports you need to prove to building owners why a budget increase is necessary, helping you shift from "Firefighting" to "Strategic Planning."

We believe in earning your business every month. Our initial commitment is only six months—the shortest in the industry for commercial properties. This allows us to complete your first round of Sewer Scopes and Water Heater Flushes to get your property up to our "Sentry Standard." After the first six months, the plan converts to a simple month-to-month agreement. We stay as long as we are providing value, not because a piece of paper says we have to.